Corporate Management Team

Our Purpose

Our Corporate Management team has extensive NHS and local authority experience across England, including in London, Essex, Hertfordshire, Bedford, Luton, East Anglia, Kent, Surrey and Sussex.  Our current leaders are responsible for establishing NEL CSU and the transition to becoming a new, innovative, customer-focused organisation.

Leadership

Mark Creelman

Managing Director

Mark Creelman

Managing Director

Mark is Managing Director of NELCSU. Prior to this he was managing Director of South East CSU and has held a variety of senior positions in the NHS. He has worked in CSUs since their inception and understands the potential for CSUs and their role in system transformation and improving patient care.

He originally trained as an accountant before diversifying into social work in Islington in 1995 and has significant experience in integrating health and social care services. He has held operational and strategic positions in commissioning (including specialist), Strategy and QIPP, account management and business development.

He has a Masters in Health and Social care management as well as an advanced award in social work and is incredibly proud to have worked in public services for the last 24 years. Mark takes great pride in the fact that we are part of the NHS family.


Email:  m.creelman@nhs.net 

Paul Bannister

Chief Operating Officer and Deputy Managing Director

Paul Bannister

Chief Operating Officer and Deputy Managing Director

Paul has significant experience of financial and acute contract management from both a provider and commissioner perspective. Paul has a degree in economics and spent the first seven years of his career in a top ten accountancy firm where he qualified as a chartered accountant in 2000.

Prior to his current role, Paul has held a number of senior positions in the NHS in east London across finance, analytics and contracting, most recently being the Director of Contracting and Analytics at NEL CSU.

Paul has executive responsibility for the following teams and services:

  • Contracting, Planning and Service improvement
  • Central Analytics and Central Performance
  • London Sector, Out of London sector, South London and South Sector
  • Transition

Email: p.bannister@nhs.net

Harry Turner

Director of Finance

Harry Turner

Director of Finance

Harry has significant experience in finance, contracting and analytics through his career in the NHS, which he started as a national finance trainee, and has also worked on a number of large change projects such as the set up of CCGs across London.

Prior his current role he has held a number of senior positions in the NHS across north central London, including being Director of Finance in Haringey and Enfield PCTs, and Director of Contracts in Haringey PCT.

He has been a full member of the Chartered Institute of Public Finance and Accountancy since 1995.

Harry has responsibility for the following teams and services:

Email: harry.turner@nhs.net

David Thomas

Director of ICT

David Thomas

Director of ICT

David is an experienced ICT leader, a strategic thinker and able to lead and motivate others, having previously worked as Deputy Director of ICT at NCL cluster and before that as Head of ICT at Islington PCT where he successfully led the outsourcing of the IT functions, resulting in more cost-effective and reliable services. He has created and implemented the current ICT services for the CSU and has during 13/14 led the acquisition and transition of ICT services across Anglia and Essex into NEL CSU’s portfolio of services.

David has recently successfully completed a 12 month self-learning programme leading to the NHS Leadership Academy Award in Executive Healthcare Leadership.

David has responsibility for the following teams and services:

  • Corporate ICT services
  • GPIT services
  • Registration Authority (Smartcards) service
  • CSU’s Senior Information Risk Owner (SIRO)

Email: davidthomas3@nhs.net

Helen Hughes

Sector Director Midlands and East

Helen Hughes

Sector Director Midlands and East

Helen has held a number of senior management roles during her 20 years in the NHS.  She joined NEL CSU when it was first established in 2013 as Director of Contracting within the Barking Havering and Redbridge PoD.  After a three year spell as Executive Director of Performance at a large Acute trust she returned to NEL CSU in 2015 as Anglia PoD Director, before taking up her current role in September 2016.

Helen has held a wide range of senior positions within commissioning organisations working with primary, community, acute and mental health services from both a commissioner and provider perspective. She specialises in contracting and performance management of NHS Contracts and has used this expertise to lead high profile projects that engage and empower clinical teams in transforming services. 

Helen has responsibility for the following teams and services:

  • Anglia PoD, including North Norfolk, South Norfolk, West Norfolk, Norwich and Great Yarmouth and Waveney CCGs
  • Essex PoD, including Castle Point & Rochford, Thurrock, Southend, Basildon & Brentwood, Mid Essex, North East Essex and West Essex CCGs
  • Luton PoD, Luton CCG

Email: helen.hughes6@nhs.net

 

Laura Churchill

DIRECTOR OF NEL HEALTHCARE CONSULTING

Laura Churchill

DIRECTOR OF NEL HEALTHCARE CONSULTING

Laura has worked on a wide range of projects across the public and private sectors throughout her six years as a management consultant and has led a number of large-scale programmes since joining the NHS in 2012.

She has extensive experience of designing, implementing and running programme management offices and of risk and stakeholder management for major transformation programmes. These have been at local, STP, pan-London and national levels, including delivering in partnership with the private sector.

Laura and her team provide customers with consultancy support in the following areas:

  • Project & Programme Management
  • Communications, Engagement, Digital, Creative and Marketing
  • Clinical
  • Finance
  • Training & Development
  • Analytics
  • Research
  • Transformation
  • Change Management
  • Organisational Development

Email: laura.churchill@nhs.net

Oliver Lake

Executive Director of Partnerships

Oliver Lake

Executive Director of Partnerships

Oliver has worked in a range of senior leadership roles during his 18 year career in the NHS. He has been a Director of Communications and Engagement since 2010 and has led a broad range of CSU service teams as well as transformation and consultancy projects across the NHS. He has a particular interest in public and patient engagement, co-production of services as well as digital health and enabling lasting change in the health and care sector.

Oliver is our organisational lead for development of strategic partnerships with NHS, third sector and private sector organisations that can enhance our offer to customers.

Email: oliver.lake@nhs.net