How we use data

Fair Processing Notice

The purpose of this notice is to inform you of the type of information, including personal information, that NEL CSU processes on behalf of the Clinical Commissioning Groups (CCGs), other non CCG customers and providers who are data controllers, how that information is used, who we may share that information with and how we keep it secure and confidential. 

Excellence in information governance is at the heart of what we do. We have a legal and ethical responsibility to handle confidential and sensitive information carefully and securely, and we are fully committed to doing that in a way that maximises its utility while preventing unauthorised or inappropriate use or disclosure. We are respectful of the nature of the data we work with, where it comes from and what it means for individuals and organisations. 

We have a robust governance framework for information management and deploy a range of privacy enhancing technologies, physical security measures, data agreements, contracts of employment, and audit measures to ensure that information is processed securely.

How we use information

We use anonymous information for statistical purposes to allow us to help CCGs and other NEL CSU customers plan the commissioning of healthcare services. Examples of this include:

  • Evaluation and review of services such as checking their quality and efficiency.
  • Checking NHS accounts and services.
  • Working out what illnesses people will have in the future so that CCGs can work with the local primary care services, community services and hospital services to make sure that patient needs are met.
  • Preparing statistics on NHS performance.
  • Reviewing the care the CCGs commission to make sure it is of the highest standard.
  • Use country-wide anonymised data to be able to compare against the best nationally or to help plan services over wider areas.